Customer Support Specialist — Insurance, Growth & 401(k)

Mike Paffhausen; Butte (MT); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Michael Paffhausen - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance agency. You will handle inquiries, coordinate with team members, and anticipate community needs while pursuing internal growth opportunities for driven, sales-minded candidates.

The role emphasizes customer-focused service, attention to detail, and the desire to help people, with a pathway to advancement in a community-focused

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Job description

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Butte, MT and help customers with their insurance and financial services needs, including:

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none