Customer Service Specialist — Flexible, Growth-Oriented

Michael Cardenas - State Farm Agent; Grandville (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Michael Cardenas - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support insurance clients. You will help resolve inquiries, build relationships, and coordinate with the agent team to meet community needs.

This role emphasizes attentive service, clear communication, and opportunities for growth, with coaching and work-life balance emphasized.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Job description

Michael Cardenas - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support insurance clients. You will help resolve inquiries, build relationships, and coordinate with the agent team to meet community needs.

This role emphasizes attentive service, clear communication, and opportunities for growth, with coaching and work-life balance emphasized.