Insurance Customer Advocate - Flexible Schedule & Growth

Mike Dluzniewski - State Farm Agent; Lakeland (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Friday Afternoons Off

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mike Dluzniewski - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the agency. You will handle inquiries, update policies, and coordinate with the team to meet community needs.

Ideal candidates are customer-focused, empathetic, detail-oriented, and prepared for internal growth opportunities based on performance and sales-minded potential.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication

Multitasking

Customer service

Job description

Mike Dluzniewski - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the agency. You will handle inquiries, update policies, and coordinate with the team to meet community needs.

Ideal candidates are customer-focused, empathetic, detail-oriented, and prepared for internal growth opportunities based on performance and sales-minded potential.