Customer Relations Specialist – Flexible Schedule & Growth

David Dorman - State Farm Agent; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

David Dorman - State Farm Agent is seeking a Customer Relations Representative to enhance the customer experience and support the growth of the local insurance agency. You will handle inquiries, coordinate with the team, and anticipate community needs while delivering empathetic service.

The role emphasizes customer focus, problem-solving, and the potential for internal advancement for driven, sales-minded candidates within a supportive team environment.

Qualifications

• Communication and problem-solving skills required.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

David Dorman - State Farm Agent is seeking a Customer Relations Representative to enhance the customer experience and support the growth of the local insurance agency. You will handle inquiries, coordinate with the team, and anticipate community needs while delivering empathetic service.

The role emphasizes customer focus, problem-solving, and the potential for internal advancement for driven, sales-minded candidates within a supportive team environment.