Customer Experience Specialist – Collision Repair Support

Crash Champions; Richardson (TX); On-site; USD 14,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a general administrative associate in Richardson, TX. You will greet customers, handle calls and walk-ins, and support the General Managers and Service Advisors with clerical tasks.

The role involves managing receivables and payables, data entry, and maintaining month-end statements. It offers competitive pay with benefits and room for growth within a fast-growing MSO network.

Qualifications

• Interpersonal and customer service abilities required.
• Analytical and problem-solving skills.
• Multitasking and organizational capabilities.

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean workspace as the first contact point.
• Manage incoming calls, walk-ins, and written inquiries; route to the right department.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables, payables, and data entry in accounting systems and spreadsheets.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical thinking

Multitasking

Organizational skills

Job description

Crash Champions is seeking a general administrative associate in Richardson, TX. You will greet customers, handle calls and walk-ins, and support the General Managers and Service Advisors with clerical tasks.

The role involves managing receivables and payables, data entry, and maintaining month-end statements. It offers competitive pay with benefits and room for growth within a fast-growing MSO network.