Customer Care Specialist - Auto Collision Repair

Crash Champions; Hutto (TX); Vor Ort; USD 14.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

Zusammenfassung

Crash Champions is seeking a customer service professional in the United States (TX). The role requires greeting customers, handling high call volumes, and providing clerical support to managers and service advisors.

The position emphasizes accuracy, organization, and proactive communication in a busy collision repair environment. Located in 78634 with on-site work, it offers a comprehensive benefits package and competitive hourly pay levels.

Qualifikationen

• Excellent interpersonal and customer service skills.
• Able to handle high call volume.
• Strong multitasking and organizational abilities.
• Analytical problem-solving.
• Patience and attentiveness.

Aufgaben

• Greet and assist all customers promptly and professionally.
• Maintain a clean workspace as the first point of contact.
• Manage inbound calls, walk-ins, and written correspondence; route to appropriate departments.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and enter data into accounting systems and spreadsheets; balance month-end statements.
• Perform other related duties as assigned.

Kenntnisse

Interpersonal skills

Customer service

Analytical thinking

Multitasking

Communication skills

Jobbeschreibung

Crash Champions is seeking a customer service professional in the United States (TX). The role requires greeting customers, handling high call volumes, and providing clerical support to managers and service advisors.

The position emphasizes accuracy, organization, and proactive communication in a busy collision repair environment. Located in 78634 with on-site work, it offers a comprehensive benefits package and competitive hourly pay levels.