Collision Repair Customer Care Specialist

Crash Champions; Buda (TX); Presencial; USD 14.000 - 34.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Resumo da vaga

Crash Champions in Texas is seeking a friendly, detail-oriented receptionist/administrative associate to greet customers and support shop operations. You will handle calls, emails, and walk-in inquiries, maintain a neat front desk, and assist GMs and service advisors with clerical tasks.

Ideal candidates demonstrate strong customer service, multitasking, and problem-solving abilities, along with reliable attendance and organizational skills.

Qualificações

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsabilidades

• Greet and assist customers and prospective customers promptly and professionally.
• Keep the workspace clean as the first point of contact with our facility.
• Manage incoming calls, walk-in business, and written correspondence and route to the right person.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Handle receivables/payables and entry of information into accounting systems and spreadsheets.
• Perform other related duties as assigned.

Conhecimentos

Interpersonal skills

Customer service

Multitasking

Call handling

Attention to detail

Descrição da vaga

Crash Champions in Texas is seeking a friendly, detail-oriented receptionist/administrative associate to greet customers and support shop operations. You will handle calls, emails, and walk-in inquiries, maintain a neat front desk, and assist GMs and service advisors with clerical tasks.

Ideal candidates demonstrate strong customer service, multitasking, and problem-solving abilities, along with reliable attendance and organizational skills.