Customer Experience & Admin Specialist - Collision Center

Crash Champions; Zarah (KS); On-site; USD 14,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus "Cash From Crash"

5 Paid Holidays

Job summary

Crash Champions is seeking a customer-focused professional to support a high-traffic collision repair facility. You will greet customers, route inquiries, and manage calls and emails with professionalism.

The role includes clerical duties for managers and service advisors, and basic financial data entry to support receivables and month-end processes. The position offers competitive compensation with a comprehensive benefits package and opportunities within a rapidly expanding MSO network across

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean front office as the first point of contact.
• Handle high-volume calls, walk-ins, and written correspondence efficiently.
• Provide clerical support to the General Managers and Service Advisors.
• Assist with receivables/payables and data entry into accounting systems.

Skills

Interpersonal skills

Analytical skills

Multitasking

Communication skills

Patience

Job description

Crash Champions is seeking a customer-focused professional to support a high-traffic collision repair facility. You will greet customers, route inquiries, and manage calls and emails with professionalism.

The role includes clerical duties for managers and service advisors, and basic financial data entry to support receivables and month-end processes. The position offers competitive compensation with a comprehensive benefits package and opportunities within a rapidly expanding MSO network across