Customer Experience Associate (In Training)

CarMax; Corpus Christi (TX); On-site; USD 21,000 - 32,000; Full time

Job summary

CarMax in Corpus Christi, TX, is seeking a Customer Specialist in Training to deliver an iconic, customer-first experience across buying, selling, and servicing vehicles. You’ll learn hands-on in a fast-paced environment while supporting sales, appraisals, paperwork, and repair order coordination.

The role emphasizes honesty, integrity, and teamwork as you balance customer needs with CarMax processes, with an emphasis on accuracy and clear communication with Buyers and customers.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to lift up to 25 lbs and handle data accurately.
• Detail-oriented and able to follow processes.

Responsibilities

• Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
• Conduct vehicle condition assessments and document appraisal details.
• Manage inventory processes including check-in and scanning.
• Perform cosmetic inspections to meet CarMax Quality Standards.
• Handle administrative tasks such as printing reports and processing documents.
• Coordinate service appointments and review invoices for billing accuracy.
• Follow CarMax EH&S requirements and maintain a clean work area.

Skills

Communication

Relationship-building

Integrity

Teamwork

Multitasking

Data transcription

Physical ability

Education

HS Diploma

Tools

Microsoft Office Suite

Job description

CarMax in Corpus Christi, TX, is seeking a Customer Specialist in Training to deliver an iconic, customer-first experience across buying, selling, and servicing vehicles. You’ll learn hands-on in a fast-paced environment while supporting sales, appraisals, paperwork, and repair order coordination.

The role emphasizes honesty, integrity, and teamwork as you balance customer needs with CarMax processes, with an emphasis on accuracy and clear communication with Buyers and customers.