Customer Care Specialist – Building Materials

TopBuild Corp.; Jackson (TN); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Life & Disability Insurance

Employee Assistance Program (EAP)

Tuition Reimbursement

Tuition Reimbursement

Length of Service Award

Job summary

Service Partners in Jackson, TN is seeking a friendly, customer-focused team member to serve as the key contact for our branch, handling order support and product information for customers. You will collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to ensure accurate and timely order fulfillment.

Ideal candidates are at least 18, have a valid driver's license if driving, 1–2 years of customer service experience, basic math skills, and excellent verbal

Qualifications

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver’s license is required.
• 1- 2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for our branch, providing order support and product information for our customers.
• Work closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support order fulfillment.

Skills

Customer service

Driver's license

Basic math

Communication skills

Tools

CRM software

Order processing systems

Job description

Service Partners in Jackson, TN is seeking a friendly, customer-focused team member to serve as the key contact for our branch, handling order support and product information for customers. You will collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to ensure accurate and timely order fulfillment.

Ideal candidates are at least 18, have a valid driver's license if driving, 1–2 years of customer service experience, basic math skills, and excellent verbal