Customer Experience Specialist

CarMax; Myrtle Beach (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading used car retailer is looking for a Customer Specialist in Myrtle Beach, South Carolina. The role requires providing exceptional customer service, assessing vehicle conditions, and performing various administrative duties in a high-energy environment. Ideal candidates should possess a high school diploma, communication skills, and experience in sales/customer service. The position offers opportunities to grow within the company while ensuring a positive experience for customers during their buying or selling journey.

Qualifications

• Sales and customer service experience in retail preferred.
• Valid Driver’s License is required.
• Ability to perform multiple duties in a high-energy environment.

Responsibilities

• Provide exceptional customer service by guiding customers throughout the buying/selling process.
• Conduct vehicle condition assessments for appraisals.
• Perform administrative duties and maintain accurate transaction paperwork.
• Work as part of a team in a fast-paced retail environment.

Skills

Exceptional communication skills

Building and maintaining strong relationships

Attention to detail

Team collaboration

Confidence in self and product

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

A leading used car retailer is looking for a Customer Specialist in Myrtle Beach, South Carolina. The role requires providing exceptional customer service, assessing vehicle conditions, and performing various administrative duties in a high-energy environment. Ideal candidates should possess a high school diploma, communication skills, and experience in sales/customer service. The position offers opportunities to grow within the company while ensuring a positive experience for customers during their buying or selling journey.