Customer Experience Specialist - Auto Collision Repair

Crash Champions; Bellevue (WA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Job summary

Crash Champions in Bellevue, WA is hiring for a customer-facing role within our fast-growing collision repair network. This position greets customers, handles calls, and supports managers with clerical tasks, ensuring a smooth operation at our state-of-the-art shop.

We offer medical, dental, vision insurance, a 401(k) with company match, paid holidays, and performance-based bonus opportunities. Compensation ranges from $16.66 to $25 per hour depending on experience.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean workspace as first point of contact.
• Manage incoming calls, walk-ins, and written correspondence and direct to the right person.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and data entry into accounting systems.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Analytical skills

Multitasking

High-volume calls

Attentiveness

Job description

Crash Champions in Bellevue, WA is hiring for a customer-facing role within our fast-growing collision repair network. This position greets customers, handles calls, and supports managers with clerical tasks, ensuring a smooth operation at our state-of-the-art shop.

We offer medical, dental, vision insurance, a 401(k) with company match, paid holidays, and performance-based bonus opportunities. Compensation ranges from $16.66 to $25 per hour depending on experience.