Customer Experience Specialist - Auto Collision Center

Caliber; Reynoldsburg (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision from day one

Weekly pay with overtime

Paid vacation & holidays

Career growth opportunities

Hands-on production shop experience

Job summary

Caliber Collision has an immediate opening for a Customer Service Representative in Reynoldsburg, OH. You will greet customers, provide extraordinary service, monitor center workload, and coordinate Rental Car/Tow services while adhering to insurance partner requirements on authorizations, billing, and load level processes.

We offer benefits from day one, weekly pay with overtime eligibility, paid vacation and holidays, and opportunities for career growth within a large nationwide network.

Qualifications

• 1+ years of experience in a customer-facing environment.

Responsibilities

• Greet customers and provide exceptional service.
• Monitor workload and coordinate Rental Car/Tow services.

Skills

Effective communication

Customer service

Multitasking

Tools

Microsoft Office Suite

Job description

Caliber Collision has an immediate opening for a Customer Service Representative in Reynoldsburg, OH. You will greet customers, provide extraordinary service, monitor center workload, and coordinate Rental Car/Tow services while adhering to insurance partner requirements on authorizations, billing, and load level processes.

We offer benefits from day one, weekly pay with overtime eligibility, paid vacation and holidays, and opportunities for career growth within a large nationwide network.