Customer Experience Specialist

Northwest Exterminating; Sterling Heights (MI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid vacation & holidays

Tuition reimbursement

Employee discounts

Training program

Job summary

Orkin is seeking a Customer Service Specialist to deliver top-tier service and manage appointment scheduling for our customers. You will coordinate service visits, optimize routes, and support branch growth with empathy and accuracy.

You'll be part of a training-driven environment with industry-leading programs. The role offers competitive pay starting at $19 to $21 per hour, with comprehensive benefits and growth opportunities.

Qualifications

• Prior experience in customer service or sales preferred.

Responsibilities

• Answer incoming calls and schedule service appointments.

Skills

Customer service experience

Sales experience

Interpersonal skills

Computer skills

Microsoft Office

Attention to detail

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Orkin is seeking a Customer Service Specialist to deliver top-tier service and manage appointment scheduling for our customers. You will coordinate service visits, optimize routes, and support branch growth with empathy and accuracy.

You'll be part of a training-driven environment with industry-leading programs. The role offers competitive pay starting at $19 to $21 per hour, with comprehensive benefits and growth opportunities.