Automotive Customer Experience Specialist

CarMax Business Services; Albuquerque (NM); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Albuquerque, New Mexico is seeking an enthusiastic individual to provide an exceptional customer service experience. The role involves administrative support across store departments, guiding customers through paperwork, and ensuring effective communication. Ideal candidates will thrive in a dynamic office setting, possess strong listening and communication skills, and have basic computer knowledge. CarMax offers a supportive team environment and opportunities for career growth within an innovative company recognized for its commitment to training and diversity.

Qualifications

• Experience in a fast-paced office environment is preferred.
• Ability to communicate effectively with customers and partners.
• Attention to detail in administrative tasks.

Responsibilities

• Complete administrative tasks to support all store departments.
• Provide customer service by greeting customers and guiding them through paperwork.
• Maintain coverage at information desk and answer multi-line phone system.

Skills

Customer service experience

Good listening skills

Strong communication skills

Basic computer skills

Job description

CarMax Business Services in Albuquerque, New Mexico is seeking an enthusiastic individual to provide an exceptional customer service experience. The role involves administrative support across store departments, guiding customers through paperwork, and ensuring effective communication. Ideal candidates will thrive in a dynamic office setting, possess strong listening and communication skills, and have basic computer knowledge. CarMax offers a supportive team environment and opportunities for career growth within an innovative company recognized for its commitment to training and diversity.