Customer Experience Specialist

Raymour & Flanigan; Norwalk (CT); In loco; USD 26.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401k with company match + profit share

Cross training

Annual breakfast prepared by owners

Descrizione del lavoro

Raymour & Flanigan in Norwalk, CT is hiring a Customer Service Representative. You will help coordinate deliveries, handle payments, and address customer questions to bridge the gap between dream and reality.

This role supports a fast-paced retail environment and you will work both independently and as part of a small team. Raymour & Flanigan offers competitive compensation packages including health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared

Competenze

• Consistently provide genuine, friendly, personable and professional service.
• Excellent verbal and written communication in person and on the phone.
• Strong listening and multitasking skills in a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Support sales and operations teams and advocate for customers.
• Flexible to work a retail schedule including days, nights, weekends, holidays, and events.

Mansioni

• Assist customers with scheduling deliveries and managing payments.
• Bridge the gap between dreams and reality by addressing customer questions and concerns.
• Work independently and on a small team to strengthen the customer shopping experience.

Conoscenze

Customer service

Communication

Listening

Problem resolution

Team support

Schedule flexibility

Descrizione del lavoro

Raymour & Flanigan in Norwalk, CT is hiring a Customer Service Representative. You will help coordinate deliveries, handle payments, and address customer questions to bridge the gap between dream and reality.

This role supports a fast-paced retail environment and you will work both independently and as part of a small team. Raymour & Flanigan offers competitive compensation packages including health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared