Customer Experience Specialist (Delivery & Payments)

Raymour & Flanigan Furniture and Mattresses; Town of De Witt (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Cross training

Breakfast with owners

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative in the United States. You will bridge the gap between customers' dreams and reality by assisting with deliveries, processing payments, and addressing questions with a friendly, professional demeanor.

The role requires excellent communication, the ability to multitask in a fast-paced retail environment, and the flexibility to work days, nights, weekends, and holidays.

Qualifications

• Experience in customer service environment.
• Ability to work in fast-paced retail setting.
• Strong interpersonal and organizational skills.

Responsibilities

• Assist customers with deliveries, payments, and inquiries.
• Work independently and in small teams to improve the shopping experience.
• Provide friendly, professional service.
• Flexibility to work a retail schedule including nights, weekends, holidays.

Skills

Customer service

Communication skills

Multitasking

Problem solving

Flexibility

Job description

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative in the United States. You will bridge the gap between customers' dreams and reality by assisting with deliveries, processing payments, and addressing questions with a friendly, professional demeanor.

The role requires excellent communication, the ability to multitask in a fast-paced retail environment, and the flexibility to work days, nights, weekends, and holidays.