Customer Experience & Scheduling Specialist

Orkin, LLC in; Saint Petersburg (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay $17–$20

Medical, dental, vision benefits

401(k) with company match

Paid vacation, holidays, sick leave

Tuition reimbursement

Employee discounts

Job summary

Orkin, the Best in Pests, is seeking a Customer Relations Specialist (Administrative) in Saint Petersburg, FL. You will field calls, schedule service visits and coordinate routes to support fast, reliable pest control service with empathy and accuracy.

Join a team with award-winning training, comprehensive benefits, and opportunities for growth. No industry experience required—just a service mindset and a commitment to customer satisfaction.

Qualifications

• Previous customer service or sales experience preferred.
• High school diploma or equivalent required.
• Excellent interpersonal and communication skills.
• Proficient with basic computer software and web-based apps.

Responsibilities

• Answer incoming calls and schedule service appointments.
• Proficiently navigate Windows-based and web-based systems to track routes and schedules.
• Support scheduling for technicians to minimize drive time and distances.
• Maintain accurate customer information and protect privacy.

Skills

Customer service

Sales experience

Microsoft Office

Communication skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Orkin, the Best in Pests, is seeking a Customer Relations Specialist (Administrative) in Saint Petersburg, FL. You will field calls, schedule service visits and coordinate routes to support fast, reliable pest control service with empathy and accuracy.

Join a team with award-winning training, comprehensive benefits, and opportunities for growth. No industry experience required—just a service mindset and a commitment to customer satisfaction.