Customer Experience & Scheduling Specialist

Raymour-; Alsop Corner (CT); On-site; USD 41,405,000 - 56,019,000; Full time

Benefits offered by this job

Health, dental & vision coverage

401(k) with company match

Paid vacation and holidays

Merchandise discount

Tuition reimbursement

Job summary

Raymour & Flanigan in Connecticut is seeking a Customer Service Representative to bridge the gap between customers' dreams and their delivery. You will handle scheduling, payments, and respond to questions to enhance the shopping experience.

The role requires friendly, professional service, strong communication, multitasking, and flexibility to work various shifts including nights and weekends. We offer comprehensive benefits and a team-oriented environment.

Qualifications

• Commitment to friendly, personable and professional service.
• Excellent listening and communication skills with customers by phone and in person.
• Ability to multi-task in a fast-paced retail environment.
• Proactive resolution of escalated customer issues.

Responsibilities

• Assist customers with scheduling deliveries and managing payments.
• Support sales and operations teams to meet customer requests.

Skills

Customer service

Communication

Multitasking

Problem solving

Teamwork

Job description

Raymour & Flanigan in Connecticut is seeking a Customer Service Representative to bridge the gap between customers' dreams and their delivery. You will handle scheduling, payments, and respond to questions to enhance the shopping experience.

The role requires friendly, professional service, strong communication, multitasking, and flexibility to work various shifts including nights and weekends. We offer comprehensive benefits and a team-oriented environment.