Customer Experience Advisor — Flexible Hours + Comprehensive Benefits

Raymour & Flanigan Furniture and Mattresses; Norwalk (CT); On-site; USD 32,000 - 38,000; Full time

Job summary

Raymour & Flanigan Furniture and Mattresses in Norwalk, CT is hiring a Customer Service Representative to bridge the gap between customer dreams and delivery reality. You will handle deliveries, payments, and inquiries with a friendly, professional demeanor, working independently or with a small team to elevate the shopping experience.

The role requires strong communication, listening, and multitasking in a fast-paced setting, with retail schedule flexibility including nights and weekends.

Qualifications

• Provide genuine, friendly, personable and professional service.
• Demonstrate effective communication in person and on the phone.
• Show excellent listening skills and multitasking in a fast-paced environment.
• Proactively resolve escalated customer issues.
• Support sales and operations teammates to meet customer needs.
• Flexibility to work a retail schedule including days, nights, weekends, and holidays.

Skills

Customer service

Communication

Listening skills

Multitasking

Problem solving

Schedule flexibility

Job description

Raymour & Flanigan Furniture and Mattresses in Norwalk, CT is hiring a Customer Service Representative to bridge the gap between customer dreams and delivery reality. You will handle deliveries, payments, and inquiries with a friendly, professional demeanor, working independently or with a small team to elevate the shopping experience.

The role requires strong communication, listening, and multitasking in a fast-paced setting, with retail schedule flexibility including nights and weekends.