Customer Service Specialist – Scheduling & Support

Raymour & Flanigan Furniture and Mattresses; Rockaway (NJ); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Cross training

Breakfast with owners

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative to play a key role in coordinating deliveries and processing payments. The position requires a reliable, friendly customer-focused approach and a willingness to work a 40-hour week, including weekends.

The role emphasizes exceptional service, strong communication, and teamwork to ensure a seamless shopping experience for customers in a fast-paced retail environment.

Qualifications

• Friendly, genuine, and professional customer service.
• Excellent listening and communication skills.
• Ability to multi-task in a fast-paced retail environment.
• Flexibility to work weekends and holidays.

Responsibilities

• Assist customers with scheduling deliveries and payments.
• Address questions and concerns to improve the shopping experience.
• Support the sales and operations teams to meet customer needs.
• Work independently or in a team to uphold service standards.

Job description

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative to play a key role in coordinating deliveries and processing payments. The position requires a reliable, friendly customer-focused approach and a willingness to work a 40-hour week, including weekends.

The role emphasizes exceptional service, strong communication, and teamwork to ensure a seamless shopping experience for customers in a fast-paced retail environment.