Customer Experience & Sales Support Specialist

Americhem International; Middletown Township (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance (company-paid)

401(k) with company match

Paid time off

Paid holidays

Job summary

Americhem International, a PA-based distributor of janitorial and office supplies, is seeking a Customer Service/Sales Support Specialist. You will respond to customer inquiries about products, orders, and services, process orders by phone, in person, or online, and coordinate with sales reps to resolve issues.

Requirements include a high school diploma or GED and 1–3 years of related experience. You should have strong verbal and written communication, be proficient with Microsoft Office, and

Qualifications

• High school diploma or GED and 1–3 years related experience or training.
• Proficient with Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Excellent organizational skills and time management abilities.

Responsibilities

• Assist customers with questions and provide product or order information.
• Process customer orders by phone, in person, or online.
• Coordinate with sales representatives to resolve issues and follow through with customers.
• Support the sales department by generating quotes.

Skills

Verbal & written communication

Time management

Organizational skills

Microsoft Office proficiency

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Americhem International, a PA-based distributor of janitorial and office supplies, is seeking a Customer Service/Sales Support Specialist. You will respond to customer inquiries about products, orders, and services, process orders by phone, in person, or online, and coordinate with sales reps to resolve issues.

Requirements include a high school diploma or GED and 1–3 years of related experience. You should have strong verbal and written communication, be proficient with Microsoft Office, and