Customer Success & Sales Support Specialist

Americhem-International-Inc; Middletown Township (PA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Paid holidays

Family-friendly, FUN place to work

Job summary

Americhem International, PA's leading janitorial and office supplies distributor, is seeking an experienced Customer Service/Sales Support Specialist to join its team. You will respond to customer inquiries about products, orders, and services and help resolve complaints, aiming to be the customer's trusted partner in clean!

The role involves assisting customers, processing orders, coordinating with sales, and generating quotes.

Qualifications

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.

Responsibilities

• Answer customer questions and provide product or order information.
• Process orders via phone, in person, or online.
• Coordinate with sales representatives to resolve issues and follow up with customers.
• Generate quotes to support the sales team.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Time management

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Americhem International, PA's leading janitorial and office supplies distributor, is seeking an experienced Customer Service/Sales Support Specialist to join its team. You will respond to customer inquiries about products, orders, and services and help resolve complaints, aiming to be the customer's trusted partner in clean!

The role involves assisting customers, processing orders, coordinating with sales, and generating quotes.