Customer Experience & Sales Specialist

CarMax; Palm Desert (CA); On-site; USD 28,378 - 42,567; Full time

Benefits offered by this job

Accrued sick time

Paid vacation and holidays

Career growth opportunities

Diversity and training commitment

Job summary

CarMax Business Services is looking for a Customer Specialist in Palm Desert, California. This role involves guiding customers through the vehicle buying and selling process while providing exceptional service. Responsibilities include conducting vehicle assessments, managing inventory, and performing various administrative tasks. Ideal candidates will possess strong communication skills and a customer-oriented mindset. The position offers a competitive hourly rate of $20.60 - $30.90 and opportunities for career growth within the company.

Qualifications

• Sales and customer service experience preferred.
• Valid Driver’s License required.
• Ability to lift objects weighing up to 25 lbs.

Responsibilities

• Guide customers through the sales process and appraisals.
• Conduct vehicle condition assessments.
• Manage vehicle inventory and quality checks.
• Handle various administrative tasks including paperwork.
• Create service appointments and review repair orders.

Skills

Exceptional communication skills

Strong relationship building

Detail-oriented work processes

Self-confidence

Ability to perform in high-energy environments

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Palm Desert, California. This role involves guiding customers through the vehicle buying and selling process while providing exceptional service. Responsibilities include conducting vehicle assessments, managing inventory, and performing various administrative tasks. Ideal candidates will possess strong communication skills and a customer-oriented mindset. The position offers a competitive hourly rate of $20.60 - $30.90 and opportunities for career growth within the company.