Customer Experience & Retail Sales Lead (Bonus Eligible)

Belk; Cape Coral (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Belk is seeking a Selling Lead in Florida to drive personal, department, and storewide results by building genuine team and customer relationships, connecting customers with products, and creating memorable experiences. This hourly role offers monthly bonus eligibility and collaboration with store operations to meet objectives.

The Selling Lead will greet customers, process transactions, support events, and maintain visual merchandising while ensuring service excellence and strong teamwork

Qualifications

• 1+ years of retail experience
• Excellent customer service and communication
• Willingness to work nights, weekends and holidays
• Team collaboration and initiative
• Tech-savvy with devices and POS systems

Responsibilities

• Demonstrate ownership and drive store objectives and metrics.
• Build memorable store experiences through team and customer relationships.
• Greet and assist customers with personalized service to enhance shopping experience.
• Process transactions accurately and address customer inquiries professionally.
• Share daily goals and mentor teammates to improve selling behavior.
• Leverage selling tools for seamless omnichannel experiences and inventory knowledge.
• Maintain product knowledge, promotions, and store events communications.
• Foster a positive store culture and celebrate associate achievements.
• Maintain visual merchandising standards and clean, organized selling areas.
• Lead store fulfillment and asset protection processes in designated areas.

Job description

Belk is seeking a Selling Lead in Florida to drive personal, department, and storewide results by building genuine team and customer relationships, connecting customers with products, and creating memorable experiences. This hourly role offers monthly bonus eligibility and collaboration with store operations to meet objectives.

The Selling Lead will greet customers, process transactions, support events, and maintain visual merchandising while ensuring service excellence and strong teamwork