Customer Service Champion — Fast-Paced, Growth & Perks

Hertz; Tulsa (OK); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) employer matching

Paid Parental Leave

Educational Reimbursement

Employee Discounts

Life Insurance

Job summary

Hertz in Tulsa, OK is seeking a Customer Service Associate to greet customers, process rentals, and resolve issues with a focus on accuracy and courtesy. You will operate at the counter, assist with returns, provide directions, and upsell optional services while upholding Hertz policies.

The role emphasizes teamwork, professionalism, and an energetic, customer-first mindset. This on-site position offers hourly pay with commission, weekend and holiday shifts, and benefits as described in Hertz's

Qualifications

• Excellent customer service orientation and attention to detail.
• Able to work weekends and holidays as needed.
• Comfortable standing for long periods and working outdoors in various weather.
• Strong communication and teamwork skills.

Responsibilities

• Process rental and return transactions accurately and efficiently.
• Greet customers warmly and provide world-class service.
• Answer phones and assist customers with inquiries and directions.
• Upsell optional products and explain rates and service charges.
• Maintain a clean, professional appearance and create a positive impression.

Skills

Customer service

Attention to detail

Self-motivated

Multi-tasking

English proficiency

Communication skills

Teamwork

Organizational skills

Professionalism

Customer focus

Tools

Typing skills

Multi-system navigation

CRM systems

Job description

Hertz in Tulsa, OK is seeking a Customer Service Associate to greet customers, process rentals, and resolve issues with a focus on accuracy and courtesy. You will operate at the counter, assist with returns, provide directions, and upsell optional services while upholding Hertz policies.

The role emphasizes teamwork, professionalism, and an energetic, customer-first mindset. This on-site position offers hourly pay with commission, weekend and holiday shifts, and benefits as described in Hertz's