Fashion-Forward Store Support Specialist

Nordstrom, Inc.; Corte Madera (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in Corte Madera, CA is seeking a Store Support team member who delivers outstanding customer service at the point of sale and beyond. You’ll help customers with sales, returns, and transactions while keeping the environment organized and fashion-forward.

You will stay updated on fashion trends, assist in multiple store areas, and participate in events and loyalty programs to enhance the shopping experience. Flexible scheduling is required for business needs.

Qualifications

• Ability to prioritize multiple tasks and requests from customers in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• A knack for problem solving.
• Proficiency with computers and an interest in learning new computer applications.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
• Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
• Be a great team player by doing your part of keep the department “runway ready,” including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
• Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
• Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
• Flexible to support other areas of the store including order fulfillment and order pick-up

Skills

Customer service

Communication

Multitasking

Problem solving

Computer proficiency

Flexible schedule

Job description

Nordstrom, Inc. in Corte Madera, CA is seeking a Store Support team member who delivers outstanding customer service at the point of sale and beyond. You’ll help customers with sales, returns, and transactions while keeping the environment organized and fashion-forward.

You will stay updated on fashion trends, assist in multiple store areas, and participate in events and loyalty programs to enhance the shopping experience. Flexible scheduling is required for business needs.