Customer Experience & Pickup Specialist

Floor & Decor; Port Reading (NJ); On-site; USD 22,069 - 30,927; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Job summary

Floor & Decor is seeking individuals in Port Reading, NJ, to manage customer storage pick-up processes while providing a welcoming environment. Full-time and part-time positions are available, requiring retail sales experience and strong communication skills. You will greet customers and ensure the safe and efficient delivery of storage buy orders.

This role offers excellent benefits, including a 401(k) with company match, medical and dental plans, and paid time off. Ideal candidates should excel in interpersonal skills and thrive in a dynamic setting.

Qualifications

• 1 year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with ability to work with all levels of store management and store associates.
• Must be a self-starter and work well in a fast-paced environment.

Responsibilities

• Meet and greet storage buyers.
• Manage the storage buy pick‑up process.
• Ensure compliance with safety standard operating procedures.

Skills

Retail sales experience

Excellent communication skills

Interpersonal skills

Strong computer skills

Education

Equivalent combination of education and experience

Job description

Floor & Decor is seeking individuals in Port Reading, NJ, to manage customer storage pick-up processes while providing a welcoming environment. Full-time and part-time positions are available, requiring retail sales experience and strong communication skills. You will greet customers and ensure the safe and efficient delivery of storage buy orders.

This role offers excellent benefits, including a 401(k) with company match, medical and dental plans, and paid time off. Ideal candidates should excel in interpersonal skills and thrive in a dynamic setting.