Customer Experience & Pickup Specialist

Floor & Decor; Murfreesboro (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision insurance

Paid vacation and sick time

Job summary

Floor & Decor Holdings Inc. is seeking a front-line associate to greet customers and manage the storage pick-up process in our Murfreesboro, TN store.

You will coordinate with customers, verify identities, and ensure orders are prepared accurately while delivering friendly service. The role requires at least 1 year of retail sales experience, excellent communication, and solid computer skills to navigate POS and order systems.

Qualifications

• 1 year of retail sales experience or equivalent
• Excellent verbal and written communication skills
• Strong computer skills and internet project coordination experience

Responsibilities

• Greet customers and manage storage buy pick-up process
• Verify identity of customers picking up orders
• Provide product knowledge and help with questions
• Stock and stock products according to standards
• Follow safety SOPs and company procedures

Skills

Retail sales

Communication skills

Computer skills

Job description

Floor & Decor Holdings Inc. is seeking a front-line associate to greet customers and manage the storage pick-up process in our Murfreesboro, TN store.

You will coordinate with customers, verify identities, and ensure orders are prepared accurately while delivering friendly service. The role requires at least 1 year of retail sales experience, excellent communication, and solid computer skills to navigate POS and order systems.