Customer Experience & Pick-Up Specialist

Floor & Decor Holdings Inc.; Fort Worth (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Medical, Dental, Vision

Paid vacation and holidays

Referral Bonus Program

Employee Stock Purchase Plan

Job summary

Floor & Decor Holdings Inc. in Fort Worth, TX, is hiring for a customer storage pick-up role. You will greet customers, manage the pickup process, verify identity, and assist with product questions while delivering orders through the POS.

This position is available as full-time or part-time and requires at least 1 year of retail sales experience, strong communication and computer skills, and the ability to lift up to 60 pounds in a warehouse environment.

Qualifications

• 1 year of retail sales experience required.
• Excellent communication skills (verbal and written).
• Strong customer service and interpersonal abilities.
• Ability to use computer and internet for coordination.

Responsibilities

• Greet customers and manage storage buy pick-up.
• Verify identity of the person picking up orders.
• Deliver storage buy orders in POS and stock products.
• Follow safety SOPs for lifting and handling.
• Assist customers with product questions and selections.

Skills

Customer service

Communication skills

Computer skills

Tools

POS system

Job description

Floor & Decor Holdings Inc. in Fort Worth, TX, is hiring for a customer storage pick-up role. You will greet customers, manage the pickup process, verify identity, and assist with product questions while delivering orders through the POS.

This position is available as full-time or part-time and requires at least 1 year of retail sales experience, strong communication and computer skills, and the ability to lift up to 60 pounds in a warehouse environment.