Customer Experience & Pickup Specialist

Floor & Decor Holdings Inc.; Ocean Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k match

Stock Purchase Plan

Referral Bonus

Insurance plans

Job summary

Floor & Decor is hiring to greet customers and manage the customer storage pick-up process in a fast-paced store environment. This role offers full-time and part-time opportunities with a focus on exceptional customer service and accuracy in order fulfillment.

The position requires at least 1 year of retail sales experience, strong communication skills, and the ability to handle lifting and warehouse conditions. Floor & Decor promotes growth and a comprehensive benefits program.

Qualifications

• 1 year of retail sales experience required or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with all levels of staff.
• Strong computer skills and internet project coordination experience.
• Self-starter who works well in a fast-paced environment.

Responsibilities

• Greet customers and manage the customer storage pick-up process.
• Verify identity of person picking up orders and obtain required information.
• Assist customers with product questions and selections.
• Deliver storage buy orders in POS and stock shelves per brand standards.

Job description

Floor & Decor is hiring to greet customers and manage the customer storage pick-up process in a fast-paced store environment. This role offers full-time and part-time opportunities with a focus on exceptional customer service and accuracy in order fulfillment.

The position requires at least 1 year of retail sales experience, strong communication skills, and the ability to handle lifting and warehouse conditions. Floor & Decor promotes growth and a comprehensive benefits program.