Customer Experience & Pick-Up Specialist

Floor & Decor Holdings Inc.; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Medical, Dental, Vision insurance

Paid vacation & holidays

Employee Stock Purchase Plan

Referral Bonus Program

Job summary

Floor & Decor Holdings Inc. is seeking a customer service associate to greet customers and manage the storage pickup process. You will verify pickup identities, collect required information, and complete POS transactions with accuracy.

The role requires strong communication and the ability to work in a fast-paced environment. The position offers base pay from $15.15 per hour, with higher starting pay based on experience, and both full-time and part-time opportunities in a retail setting.

Qualifications

• 1 year of retail sales experience or equivalent.
• Excellent verbal and written communication.
• Excellent interpersonal skills with all levels of staff and management.
• Strong computer skills and internet coordination experience.
• Self-starter who thrives in a fast-paced environment.

Responsibilities

• Greet customers and manage the storage buy pickup process.
• Handle storage buy orders and POS transactions.
• Verify identity of pickup person and collect customer details.
• Provide product knowledge assistance and answer questions.
• Maintain store cleanliness and stock according to brand standards.

Skills

Retail sales

Communication

Interpersonal skills

Self-motivated

Fast-paced environment

Tools

POS system

Computer skills

Internet research

Job description

Floor & Decor Holdings Inc. is seeking a customer service associate to greet customers and manage the storage pickup process. You will verify pickup identities, collect required information, and complete POS transactions with accuracy.

The role requires strong communication and the ability to work in a fast-paced environment. The position offers base pay from $15.15 per hour, with higher starting pay based on experience, and both full-time and part-time opportunities in a retail setting.