Customer Experience & Merchandising Associate

Michaels; Forest Lake (MN); On-site; USD 16,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

Job summary

The Michaels Companies, Forest Lake store in Minnesota, is seeking team members to deliver friendly customer service, assist shoppers, and ensure fast checkout experiences. You will participate in stock, planogram compliance, and omni-channel tasks like BOPIS and SFS while upholding store recovery standards.

Ideal candidates have retail or customer service experience; positions require standing for long periods and flexible hours including nights and weekends.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards enrollments.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Support store recovery, in-stock conditions, and merchandise returns.

Skills

Retail experience

Job description

The Michaels Companies, Forest Lake store in Minnesota, is seeking team members to deliver friendly customer service, assist shoppers, and ensure fast checkout experiences. You will participate in stock, planogram compliance, and omni-channel tasks like BOPIS and SFS while upholding store recovery standards.

Ideal candidates have retail or customer service experience; positions require standing for long periods and flexible hours including nights and weekends.