Seasonal Retail Associate – Customer Service & POS Pro

Michaels; Eden Prairie (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels in Eden Prairie, MN is seeking store team members to deliver friendly service, help customers find products, and ensure fast checkouts. The role includes unloading trucks, stocking, and maintaining merchandising standards across the store.

Team members will engage customers with rewards programs, assist with omnichannel processes, and participate in planogram and store recovery duties. Retail or customer service experience is preferred.

Qualifications

• Retail and/or customer service experience preferred.
• Cash handling to standards and basic math skills desirable.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast, friendly checkout experience and execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Support merchandise recovery and store recovery to maintain in-stock, well-merchandised store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs; comply with SOPs and company policies.
• Interact with customers and team members professionally; model Michaels values.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Retail experience

Job description

Michaels in Eden Prairie, MN is seeking store team members to deliver friendly service, help customers find products, and ensure fast checkouts. The role includes unloading trucks, stocking, and maintaining merchandising standards across the store.

Team members will engage customers with rewards programs, assist with omnichannel processes, and participate in planogram and store recovery duties. Retail or customer service experience is preferred.