Customer Experience & Membership Specialist

El Car Wash; Sunset Corners (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, Vision, Dental

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking a Customer Experience Advisor to welcome customers, promote memberships, and turn visits into loyalty. You will read the customer, adapt your approach, and close sales while maintaining a high-energy, professional presence outdoors in Florida’s conditions.

Ideal candidates are bilingual in English and Spanish, with prior sales or hospitality experience, and available for evenings, weekends, and holidays.

Qualifications

• Bilingual English/Spanish is a strong plus for South Florida markets.
• Experience in sales, retail, or hospitality is preferred.
• Willingness to work evenings, weekends, and holidays is required.

Responsibilities

• Greet customers warmly and set the tone for a positive visit.
• Educate customers about the Unlimited Membership and convert interest into loyalty.
• Close sales in a respectful, non-pushy manner to build trust.
• Resolve concerns quickly and professionally to leave customers impressed.
• Maintain a clean, safe, and welcoming site environment.
• Log customer feedback in Micrologic and flag issues to the team.

Skills

Bilingual EN/ES

Customer-focused

Sales-driven

Tools

POS systems

Site technology

Job description

El Car Wash is seeking a Customer Experience Advisor to welcome customers, promote memberships, and turn visits into loyalty. You will read the customer, adapt your approach, and close sales while maintaining a high-energy, professional presence outdoors in Florida’s conditions.

Ideal candidates are bilingual in English and Spanish, with prior sales or hospitality experience, and available for evenings, weekends, and holidays.