Customer Experience & Membership Specialist

Canton Car Wash LLC

Orlando (FL)

On-site

USD 19,000 - 28,000

Part time

13 days ago

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Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking a Customer Experience Advisor at our Orlando site. The role focuses on delivering standout customer experiences, educating guests about Unlimited Membership, and turning interactions into loyalty and revenue.

You’ll be the face of the brand, combining energy with genuine service while maintaining a clean, safe environment. Ideal candidates are extroverted, reliable, and sales-minded, comfortable with POS systems, and able to work evenings, weekends, and holidays in outdoor

Qualifications

Reliable attendance and a professional image; show up on time and polished.
Extroverted, high-energy presence that engages customers naturally.
Ability to build rapport quickly and influence without being pushy.
Results-driven with a focus on hitting sales numbers and membership growth.
Strong empathy paired with sales drive; read customers and adapt.
Confident handling of complaints on the spot and resolution.
Comfortable using POS systems and site technology.
Able to work evenings, weekends, and holidays; outdoor work in all conditions.

Responsibilities

Welcome every customer with confidence, energy, and a smile.
Educate customers on the Unlimited Membership program and convert interest into loyalty.
Close sales by reading the customer and tailoring the approach.
Resolve concerns quickly and professionally to leave customers impressed.
Maintain a clean, safe, and welcoming site environment.
Log customer feedback and communicate insights to the team.