Customer Experience & Membership Specialist

El Car Wash; Fort Lauderdale (FL); In loco; USD 21.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

Health benefits

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Descrizione del lavoro

El Car Wash is seeking a Customer Experience Advisor to greet guests, educate on the Unlimited Membership, and turn interactions into loyalty. You’ll be the face of EL, delivering energy, trust, and a seamless car-wash experience in a fast-paced environment.

This frontline, hourly role values reliability, bilingual communication, and a friendly, professional presence. You’ll work evenings, weekends, and holidays, with opportunities for growth and rewards for performance.

Competenze

• Reliable attendance and professional image.
• Bilingual English/Spanish is a strong plus.
• Experience in sales, retail, or hospitality is preferred.
• Comfortable working outdoors in all conditions.
• Evenings, weekends, and holidays availability.
• Proficiency with POS systems.

Mansioni

• Set the tone from the start - Welcome every customer with confidence, energy, and a genuine smile.
• Drive membership growth - Educate customers on our Unlimited Membership program and convert interest into loyalty.
• Turn service into sales - Read the customer, adjust your approach, and close, without being pushy.
• Handle the hard moments - Resolve concerns quickly and professionally to leave customers impressed.
• Keep the site sharp - Maintain a clean, safe, and welcoming environment.
• Capture what matters - Log customer feedback in Micrologic and share insights with the team.

Conoscenze

Reliable attendance

High energy

Rapport building

Empathy

Sales driven

Customer-facing

Strumenti

POS systems

Site technology

Descrizione del lavoro

El Car Wash is seeking a Customer Experience Advisor to greet guests, educate on the Unlimited Membership, and turn interactions into loyalty. You’ll be the face of EL, delivering energy, trust, and a seamless car-wash experience in a fast-paced environment.

This frontline, hourly role values reliability, bilingual communication, and a friendly, professional presence. You’ll work evenings, weekends, and holidays, with opportunities for growth and rewards for performance.