Customer Experience & Membership Growth Specialist

El Car Wash LLC; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, Vision, Dental insurance

401(k) with 4% match

Paid time off

Parental leave (maternity & paternity)

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training and career growth

Free car washes

Job summary

El Car Wash LLC is seeking a Customer Experience Advisor in Orlando to greet customers with energy, educate on Unlimited Membership, and convert interest into loyalty. You will handle inquiries, resolve concerns, and drive membership growth while maintaining a clean, welcoming site environment.

Ideal candidates bring strong customer service, sales drive, and the ability to read customers and adapt approach.

Qualifications

• Demonstrates positive customer interactions and follows service standards.
• Ability to convert interactions into membership growth and loyalty.
• Bilingual English/Spanish is a strong plus for Florida markets.

Responsibilities

• Greet customers with confidence, energy, and a smile.
• Educate customers on Unlimited Membership and convert interest into loyalty.
• Close sales while maintaining a respectful, non-pushy approach.
• Resolve customer concerns promptly and professionally.
• Keep the site clean, safe, and welcoming; uphold visual standards.

Skills

Customer service

Sales orientation

Bilingual (English/Spanish)

Communication

Problem solving

Team collaboration

Attitude and energy

Sales through memberships

Tools

POS systems

Job description

El Car Wash LLC is seeking a Customer Experience Advisor in Orlando to greet customers with energy, educate on Unlimited Membership, and convert interest into loyalty. You will handle inquiries, resolve concerns, and drive membership growth while maintaining a clean, welcoming site environment.

Ideal candidates bring strong customer service, sales drive, and the ability to read customers and adapt approach.