Customer Experience & Membership Growth Pro

El Car Wash LLC

Jacksonville (FL)

On-site

USD 17,000 - 25,000

Full time

8 days ago

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Benefits offered by this job

Health benefits

401(k) with 4% match

Paid time off

Tuition reimbursement

Pet insurance

Mental health days

Free car washes

On-the-job training

Job summary

El Car Wash LLC is seeking a Customer Experience Advisor in Jacksonville to greet customers, educate them on memberships, and convert interactions into loyalty. You’ll maintain a high-energy, prosocial presence and resolve concerns with professionalism while ensuring a clean, welcoming site experience.

Experience in customer-facing roles, strong communication, and the ability to work evenings, weekends, and holidays are valued. Training provided and full benefits offered.

Qualifications

Reliable attendance and professional image.
Extroverted, high-energy presence in customer-facing moments.
Strong communication and rapport-building abilities.
Goal-oriented with sales targets awareness.
Bilingual English/Spanish a strong plus.

Responsibilities

Welcome every customer with confidence, energy, and a smile.
Educate customers on Unlimited Membership and drive conversions.
Turn service into sales with confident, respectful approach.
Resolve concerns quickly and professionally when they arise.
Keep the site clean, safe, and welcoming in all areas.
Log customer feedback in Micrologic and share insights with the team.

Skills

Customer service

Sales mindset

Communication

Bilingual EN/SP

POS systems

Reliability

Empathy

Problem solving

Tools

Micrologic

Job description

Experience in customer-facing roles, strong communication, and the ability to work evenings, weekends, and holidays are valued. Training provided and full benefits offered.

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