Customer Experience & Membership Advocate

El Car Wash; Oakland Park (FL); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Tuition reimbursement

Free car washes

On-the-job training

Job summary

El Car Wash in Oakland Park, FL is seeking a Customer Experience Advisor to welcome customers with energy and a genuine smile while promoting the Unlimited Membership program. You will convert interest into loyalty and close sales without pressure in a fast-paced environment.

Maintain a clean, safe site and resolve concerns promptly. Log customer feedback and contribute to a high-energy, customer-centric team focused on growth and exceptional service.

Qualifications

• Reliable attendance and a polished, professional image.
• Charismatic, energetic, and comfortable in customer-facing moments.
• Proven ability to build rapport quickly and influence without pressuring.
• Goal-oriented and results-driven; understand numbers and targets.
• Strong empathy paired with sales drive; read customers and adapt accordingly.
• Comfortable using POS systems and store tech.

Responsibilities

• Welcome customers with confidence, energy, and a genuine smile.
• Educate customers about the Unlimited Membership program and convert interest into loyalty.
• Read the customer and close sales without being pushy.
• Resolve concerns quickly and professionally to leave a positive impression.
• Keep the site clean, safe, and welcoming for all customers.
• Log feedback in Micrologic and share insights with the team.

Skills

Reliable attendance

High-energy presence

Rapport building

Sales driven

Empathy

POS experience

Tools

POS systems

Job description

El Car Wash in Oakland Park, FL is seeking a Customer Experience Advisor to welcome customers with energy and a genuine smile while promoting the Unlimited Membership program. You will convert interest into loyalty and close sales without pressure in a fast-paced environment.

Maintain a clean, safe site and resolve concerns promptly. Log customer feedback and contribute to a high-energy, customer-centric team focused on growth and exceptional service.