Customer Experience & Membership Growth Advisor

El Car Wash

Fort Lauderdale (FL)

On-site

USD 17,000 - 25,000

Part time

4 days ago

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Benefits offered by this job

Health, Vision, Dental

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking a Customer Experience Advisor in Fort Lauderdale to greet customers with confidence, energy, and a smile. You will educate on Unlimited Membership and convert interest into loyalty, while turning service interactions into sales and maintaining a clean, welcoming site environment.

You should be able to handle concerns professionally, log feedback, and work evenings, weekends, and holidays outdoors as needed.

Qualifications

Reliable attendance and professional image.
Charismatic, high-energy presence in customer-facing moments.
Proven ability to build rapport quickly and influence without being pushy.
Goal-oriented and results-driven with numbers in mind.
Strong empathy paired with sales drive.

Responsibilities

Set the tone from the start — welcome every customer with energy and a genuine smile.
Drive membership growth by educating customers on Unlimited Membership and converting interest into loyalty.
Turn service into sales by reading customers and closing without being pushy.
Handle hard moments by resolving concerns quickly and professionally.
Keep the site sharp with a clean and welcoming environment.
Capture feedback in Micrologic and flag issues to the team.