Customer Experience & Membership Advocate

Priority Dispatch Corp.; Elgin (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free car washes

On-the-job training

Job summary

El Car Wash is seeking a Customer Experience Advisor to greet guests and drive unlimited memberships with genuine energy. You will convert interactions into loyalty while delivering standout service in a fast-paced outdoor setting.

The role emphasizes a customer-centric approach, problem solving, and strong communication. Evening and weekend availability is required; on-the-job training is provided and free car washes are included.

Qualifications

• Excellent attendance and professional image, on time and prepared.
• Extroverted, energetic presence; thrives in customer-facing moments.
• Ability to build rapport quickly and influence without being pushy.
• Strong empathy with sales drive and goal orientation.
• Availability for evenings, weekends, and holidays; outdoor work.

Responsibilities

• Welcome customers with confidence and energy to set a positive tone.
• Educate on Unlimited Membership and convert interest into loyalty.
• Turn service into sales with service-oriented approach.
• Resolve concerns quickly and professionally; leave customers impressed.
• Maintain a clean, safe, welcoming site environment.
• Log feedback in Micrologic and share insights with the team.

Skills

Customer-centric

Drives results

Problem solving

Team collaboration

Job knowledge

Safety & compliance

Bilingual English/Spanish

Tools

POS systems

Job description

El Car Wash is seeking a Customer Experience Advisor to greet guests and drive unlimited memberships with genuine energy. You will convert interactions into loyalty while delivering standout service in a fast-paced outdoor setting.

The role emphasizes a customer-centric approach, problem solving, and strong communication. Evening and weekend availability is required; on-the-job training is provided and free car washes are included.