Customer Experience Leader & Store Operations Partner

Dsw-Shoe-Warehouse,-Inc.; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Dsw-Shoe-Warehouse, Inc. is seeking an energetic store associate in Florida to deliver outstanding customer experiences and support daily operations.

You will help with inventory, merchandising, and omni-channel activities while upholding company standards and safety protocols. This role requires excellent communication, the ability to work flexible hours including nights and weekends, and a proactive approach to customer service.

Qualifications

• Excellent customer service with a positive attitude and professionalism.
• Strong verbal and written communication; ability to engage customers.
• Proficient with technology used in customer interactions (POS, devices).
• Able to stand, walk and lift up to 50 pounds occasionally.
• Flexible for nights, weekends, holidays, and varied shifts.

Responsibilities

• Be empowered to meet customers where they are and personalize their experience.
• Maintain store standards and complete daily open/close tasks.
• Review daily communications and act on required actions.
• Support inventory, merchandising, and omni-channel activities.
• Assist leadership and follow policies and procedures.

Skills

Customer service

Communication

Tech proficiency

Standing/walking

Education

High school diploma

Tools

POS system

Job description

Dsw-Shoe-Warehouse, Inc. is seeking an energetic store associate in Florida to deliver outstanding customer experiences and support daily operations.

You will help with inventory, merchandising, and omni-channel activities while upholding company standards and safety protocols. This role requires excellent communication, the ability to work flexible hours including nights and weekends, and a proactive approach to customer service.