Customer Experience Leader - Retail & Team Mentor

Anthropologie; Carmel-by-the-Sea (CA); Vor Ort; USD 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Zusammenfassung

Anthropologie in Carmel-by-the-Sea, CA is seeking a Key Holder to support the store leadership in delivering exceptional service, selling, and daily operations. The role calls for mentoring the associate team and upholding our operating procedures to drive a welcoming shopping environment.

You will collaborate with leadership, drive store metrics using KPIs, and ensure seamless omni-channel experiences through technology. Flexible hours include nights, weekends, and holidays to meet store needs.

Qualifikationen

• Anthro brand fan
• Leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Aufgaben

• Collaborates with the leadership team to foster a welcoming, customer-focused environment.
• Drives sales and store metrics using KPIs to set team goals.
• Delivers omni-channel shopping experiences through technology and omni services.
• Manages the store environment with energized pace and positive team dynamics.
• Assists in training and onboarding of new hires.
• Supports daily operations: opening/closing, restocking, and IT/facilities tasks.
• Maintains visual standards and supports shipments and markdowns.

Kenntnisse

Anthro brand fan

Leadership experience

Team player

Flexible hours

Eagerness to learn

Jobbeschreibung

Anthropologie in Carmel-by-the-Sea, CA is seeking a Key Holder to support the store leadership in delivering exceptional service, selling, and daily operations. The role calls for mentoring the associate team and upholding our operating procedures to drive a welcoming shopping environment.

You will collaborate with leadership, drive store metrics using KPIs, and ensure seamless omni-channel experiences through technology. Flexible hours include nights, weekends, and holidays to meet store needs.