Key Holder & Store Team Leader — Customer Experience

Anthropologie; Santa Rosa (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits

PTO

Job summary

Anthropologie in Santa Rosa is seeking a Key Holder to support store leadership in delivering outstanding customer service and smooth daily operations. You will help drive sales, maintain omni-channel experiences, and mentor the team to uphold brand standards.

The role involves opening/closing procedures, training new hires, and maintaining visual and store standards to create an engaging shopping environment for guests.

Qualifications

• Anthro brand fandom and store leadership experience are preferred.
• Ability to work with teams and lead by example.
• Willingness to work flexible hours including nights, weekends and holidays.

Responsibilities

• Collaborates with leadership to cultivate a welcoming customer environment.
• Drives sales and store metrics using KPI-driven goals.
• Delivers seamless omni-channel shopping experience through all services.

Skills

Anthro brand fan

Leadership experience

Experience being a team player

Flexible hours

Eagerness to learn and grow

Job description

Anthropologie in Santa Rosa is seeking a Key Holder to support store leadership in delivering outstanding customer service and smooth daily operations. You will help drive sales, maintain omni-channel experiences, and mentor the team to uphold brand standards.

The role involves opening/closing procedures, training new hires, and maintaining visual and store standards to create an engaging shopping environment for guests.