Guest Experience Lead — Flexible Hours

Anthropologie; Newport Beach (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

PTO

Job summary

Anthropologie in Newport Beach is seeking a Key Holder to support store leadership in service, selling, and daily operations. You will mentor teammates and help maintain store standards while delivering a seamless omni-channel experience.

The role requires leadership, flexibility to work nights/weekends/holidays, and a passion for the Anthropologie brand. Join a collaborative team focused on guest connection and sales performance.

Qualifications

• Leadership experience in a retail or service setting.
• Demonstrates brand enthusiasm and guest-focus.
• Ability to work as part of a team and support store goals.

Responsibilities

• Collaborate with leadership to cultivate welcoming customer connections.
• Drive sales and store metrics using KPIs and goals.
• Execute omni-channel services for a seamless guest experience.
• Assist in managing store environment and daily zones with energy and positivity.
• Support training of new hires and onboarding of associates.
• Maintain opening/closing procedures, store standards, restocking, and IT/facility tasks.

Skills

Leadership experience

Brand ambassador

Team player

Flexible hours

Eagerness to learn

Job description

Anthropologie in Newport Beach is seeking a Key Holder to support store leadership in service, selling, and daily operations. You will mentor teammates and help maintain store standards while delivering a seamless omni-channel experience.

The role requires leadership, flexibility to work nights/weekends/holidays, and a passion for the Anthropologie brand. Join a collaborative team focused on guest connection and sales performance.