Customer Experience Leader — Front of Store & Training

Winners Merchants International, L.P.; United States; Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k)

Résumé du poste

TJ Maxx, part of TJX Companies, is seeking a front-end leader in Eugene, OR. You will oversee Associates, promote outstanding customer service, and support loyalty programs while ensuring clean, organized store operations.

Qualifications include 1 year retail experience and 6 months in leadership, strong merchandising knowledge, multitasking ability, and effective communication with team members and management.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to train others

Responsabilités

• Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Promotes credit and loyalty programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Connaissances

Retail leadership

Customer service

Merchandising techniques

Team training

Communication skills

Description du poste

TJ Maxx, part of TJX Companies, is seeking a front-end leader in Eugene, OR. You will oversee Associates, promote outstanding customer service, and support loyalty programs while ensuring clean, organized store operations.

Qualifications include 1 year retail experience and 6 months in leadership, strong merchandising knowledge, multitasking ability, and effective communication with team members and management.