Customer Experience Leader - Front End & Training

TJX; Westerly (RI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision insurance

Job summary

HomeGoods at TJX Companies is seeking a retail supervisor to promote an exceptional customer experience and lead front-of-store Associates in Westerly, RI. You will train staff, uphold store standards, and ensure accurate POS coverage while supporting loyalty programs.

The role requires 1 year of retail experience and 6 months of leadership, with a focus on teamwork, adaptability, and strong communication. Flexible schedule, including nights and weekends, is expected.

Qualifications

• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and working in a fast-paced retail environment.
• Able to train others and supervise Associates on front-end operations.

Responsibilities

• Promotes an excellent customer experience and oversees a team at the front of store.
• Leads by example, maintains a clean and organized store, and trains Associates.
• Addresses customer concerns promptly and ensures adherence to store plans and policies.
• Promotes loyalty programs and supports on POS coverage and breaks management.

Skills

Communication

Organizational skills

Multi-tasking

Team player

Training others

Job description

HomeGoods at TJX Companies is seeking a retail supervisor to promote an exceptional customer experience and lead front-of-store Associates in Westerly, RI. You will train staff, uphold store standards, and ensure accurate POS coverage while supporting loyalty programs.

The role requires 1 year of retail experience and 6 months of leadership, with a focus on teamwork, adaptability, and strong communication. Flexible schedule, including nights and weekends, is expected.