Retail Department Lead: Customer Experience & Training

The TJX Companies, Inc.; Westerly (RI); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a front-end supervisor at HomeGoods in Westerly, RI. You will lead a team to deliver excellent customer experiences, train staff on front-end principles, and promote loyalty programs while maintaining store standards and safety.

Ideal candidates show at least 1 year in retail and 6 months of leadership, with a flexible schedule including nights and weekends. The role offers competitive hourly pay and benefits in a dynamic off-price retail environment.

Qualifications

• 1 year retail experience
• 6 months of leadership experience

Responsibilities

• Promote an excellent customer experience
• Lead front-of-store Associates and ensure prompt, courteous service
• Train and mentor Associates on front end principles and loyalty programs
• Coordinate breaks and POS coverage, assign registers
• Address customer concerns promptly and maintain a clean, organized store
• Support store safety, policies, and loss-prevention initiatives

Skills

Retail experience

Leadership

Job description

The TJX Companies, Inc. is seeking a front-end supervisor at HomeGoods in Westerly, RI. You will lead a team to deliver excellent customer experiences, train staff on front-end principles, and promote loyalty programs while maintaining store standards and safety.

Ideal candidates show at least 1 year in retail and 6 months of leadership, with a flexible schedule including nights and weekends. The role offers competitive hourly pay and benefits in a dynamic off-price retail environment.