Customer Experience Leader: Front End & Training

The TJX Companies, Inc.; New Jersey; On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits (medical/dental/vision

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Store Leader at TJ Maxx to promote an exceptional customer experience and lead a team of Associates on the front end. You will train staff, manage POS coverage, and coach Associates on loyalty programs while upholding store standards and safety.

This role requires flexible scheduling, including nights and weekends, and a commitment to strong merchandising and teamwork. Responsibilities include ensuring prompt, courteous service, directing front-end

Qualifications

• 1 year retail experience and at least 6 months of leadership experience.

Responsibilities

• Promote an excellent customer experience and lead by example at the front of the store.
• Assign registers, coordinate breaks, and ensure proper POS coverage.
• Train and mentor Associates on front-end principles and loyalty programs.
• Address customer concerns promptly and maintain a clean, organized store.
• Promote safety, labor compliance, and adherence to policies.

Skills

Merchandising

Multi-tasking

Communication

Leadership

Team player

Training others

Flexibility

Job description

The TJX Companies, Inc. is seeking a Store Leader at TJ Maxx to promote an exceptional customer experience and lead a team of Associates on the front end. You will train staff, manage POS coverage, and coach Associates on loyalty programs while upholding store standards and safety.

This role requires flexible scheduling, including nights and weekends, and a commitment to strong merchandising and teamwork. Responsibilities include ensuring prompt, courteous service, directing front-end